March 3rd, 2016: Students at Canadian University Dubai (CUD) have been hearing about the importance of non-verbal communication in a recent workshop led by international communications expert, Kim A Page.
Kim revealed how just 7% of communication between human beings is through words, with the remaining 93% coming from a person’s tone of voice and body language. She also discussed the physiology behind the ‘gut feeling’ sensation, explaining how the human gut has an autonomous nervous system that can pick up feelings faster than the brain.
Going on to consider how non-verbal communication can impact upon a person’s approach to the business world, she discussed a number of techniques that can help to guide decision making and promote good relationships in the workplace.
Kim described how consciously disengaging the brain from a problem can help to formulate a decision, as it allows a person to use their senses, alongside reasoned logic, to come to a conclusion. She also discussed the two main forms of body language – high status and low status – and how each has a place in certain work-based scenarios.
The workshop concluded with an insight into the work of some of the leading authorities on non-verbal communication, including Dr. Paul Ekman, who was among the team that uncovered the existence of micro expressions, the very brief facial expressions that reveal a person’s emotions for a fraction of a second.
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