April 03, 2020: MESSAGE FROM THE CHANCELLOR & THE PRESIDENT
WORK FROM HOME – EXTENSION

Dear CUD Community,

The pressure of handling this unprecedented situation has been challenging for all of us. Each day we wake-up hoping and praying that everyone is safe and in good health. Today we are proud of all of you, the way we all came together in this challenging time to serve our students and work very hard towards their success. We are very proud of the way we stayed in confinement to defeat and exterminate this pandemic so we can come back safe and healthy to our way of living.

We have already sacrificed a lot to overthrow this pandemic and we need to continue to remain strong and united, and so we reach out at this time to advise you that we will extend our two-week campus closure for the time being. This is based on our adherence with the national directives to remain closed and distant for our safety and the safety of our community. As such, the University will remain closed to students, faculty and staff. This continues to mean that your presence and all organized public and internal events/gatherings on campus is strictly forbidden until further notice. Faculty shall continue to conduct classes online and we will continue to operate in a virtual setting until directed by the Ministry of Education to re-open the campus.

In light of this news and as our second week of campus closure comes to an end, we want to thank you again for your continued patience, resilience and hard work in adjusting to this difficult situation. We remind you of our earlier message alluding to the potential for increased challenge with isolation, and we ask again that you consider your wellness.

We are occupied with so much while trying to work, care for ourselves, and for those who rely on us. We understand that this time may come with additional pressures. Please know, we are here to help if we can. We encourage you to stay connected to the University community through our available methods, and we will provide updates as soon as we have them.

Thank you again, and we wish you continued good health and safety.

On behalf of:


The following services will continue to serve our students online:

Registration Services

Students can send requests through their official student email address to ARD@cud.ac.ae. All requests will be responded to within three days.

The following requests/inquiries can be made through the ticketing system:

  • Registration (Add/Drop classes)
  • Letter requests
  • Attendance and absences
  • Grades inquiries
  • General inquiries

Finance Services

Please note that upon student request, we can prepare and generate a quotation for both prospective and current students.

Visit Fees / Payment and Bank Details to know more about the modes of payment.

Please make sure to mention your Student ID number and forward a copy of the receipt to studentaccounts@cud.ac.ae when processing a bank transfer.

For Online Payment visit Student Portal Login

You may follow the below steps to gain a better understanding of how online payment processing really works.

  1. To login please enter your student number and your Moodle/Webmail/Lab password.
  2. After selecting your courses for the semester and selecting the Process Registration function, click on the Ledger button from the menu on the left of the student portal.
  3. At the bottom of the total, click on Pay by Credit Card
  4. Select the ‘brand’ of credit card you intend to use (this will be seen on the card itself in the form of either the Visa or MasterCard logos)
  5. Enter the amount and then select Continue to Make Payment
  6. On the page that follows, check that the amount to be paid is right.
  7. Click Verify and Continue to Secure Payment Form
  8. Fil in your card information
  9. Click Pay (You may be asked a further validation question from the bank itself or OTP)

You can address all your queries to studentaccounts@cud.ac.ae

Note: A Canadian University Dubai Employee will never request your Bank account information, credit card details and password over the phone or email.

Student Services

As student life will become more online based, follow canadianuniversitydubai on Instagram for contests, activities, and virtual music and sporting events and palm_maple for posts related to personal, social, and professional development. For further information about upcoming online activities and games, contact studentlife@cud.ac.ae

For scholarship services, email  scholarship@cud.ac.ae for inquiries and applications. Also, please visit Scholarships for criteria and guidelines to apply.

Our Health Center will continue to ensure your safety and wellness by continuing to provide primary healthcare services, education on wellness and disease prevention, and insurance information. Contact Kim Fabillon or Chennee Tolintino at healthcenter@cud.ac.ae for your health-related inquiries.

Career services will continue to provide online support to students to allow students to grow professionally. Email May El Khoury at careerservices@cud.ac.ae for assistance in securing internships, CV writing, part-time or full-time work, and volunteering opportunities.

For personal counseling or concerns related to academic success, personal growth, and mental or socio-emotional well-being, contact Raneem Nageeb at  raneem@cud.ac.ae to set up a phone or video call. In addition, if you require special accommodations in your courses anytime throughout the semester, please remain in contact with Raneem to make adjustments as necessary in order for you to reach your full potential.

Library Online support

You can access the library resources online and get eBooks, articles, company reports, country reports, online journals, cases electronically for free straight away. Access these online resources through “One search “ and you can filter the search result as per your needs LRC

Guide on How to Access CUD LRC Resources

This guide will provide you an information on how to find scholarly resources like ebooks, online articles, online magazines, how to find company report, industry report and other electronic resources. Open the link and follow the step-by-step instruction LRC Resources

You will require to login, using your university login username & password. Off campus access guide click here Libguides

If you have any difficulty accessing the resources you can reach us at library@cud.ac.ae or 04 7096260 we are open from Sunday-Thursday 9:00am - 5:00pm.

ICT Department

Information and Communication Technology is available to support students on technical issues related to online learning.  

You can reach us

By phone: +971 4 709 6 222
By email:  icthelpdesk@cud.ac.ae.

Our hours of operation are

Weekdays: 8am - 8pm
Friday: 9am - 3pm
Saturday: 9am - 6pm.